Xin chào and welcome to Luxury Travel!

Travel is not merely a journey; it is an exquisite tapestry woven from diverse destinations, enriching experiences, and lasting memories. As the first luxury tour operator in Vietnam, Luxury Travel serves as your guide through this intricate tapestry, offering luxurious, adventurous, and MICE (Meetings, Incentives, Conferences, and Exhibitions) travel experiences. Our expertise spans both inbound and outbound travel to and from Asia, opening your gateway to a world of possibilities.

In the fast-paced world of travel, we value the importance of slowing down and savoring each destination. As travelers, not tourists, you embark on journeys of discovery, relaxation, indulgence, and cultural immersion, diving deep into the heart of each country to uncover breathtaking destinations that inspire awe.

What sets Luxury Travel apart is not only our commitment to delivering happiness but also our dedication to achieving 100% customer satisfaction. Built on a solid infrastructure and a sterling reputation, we strive to craft extraordinary travel experiences. With a global presence, a fleet of our own luxury vehicles, five-star cruises, boutique hotels, and a team of seasoned travel experts, we have been privileged to serve thousands of satisfied luxury travelers year after year, always aiming to surpass expectations.

#TouchingHearts is more than just a hashtag; it is our mission. Our team, comprised of both locals and expatriates, is dedicated to understanding and anticipating your needs. Through close and direct collaboration with local suppliers, we curate authentic luxury travel experiences. Our expertise, know-how, and robust infrastructure ensure that we not only meet but exceed your expectations.

We are thrilled to announce that Luxury Travel has been honored as Travelife Certified, Asia’s Leading Destination Management Company, and Asia’s Leading Luxury Tour Operator by the World Travel Awards. This accolade is a testament to our 20 years of leadership in luxury travel and innovation. My personal mission continues to be to deliver happiness, and we eagerly await the opportunity to collaborate with you and extend our award-winning, heartfelt services throughout Vietnam and Asia.

Xin cảm ơn,
Mr. Pham Ha
Founder & CEO

Luxury Travel

Leading in Luxury and Innovation

Founded in 2005 by Dr. Pham Ha, Luxury Travel was established as the first luxury tour operator and Cultural Destination Management Company (DMC) in Vietnam. With a proud tradition of pioneering luxury travel across Asia, we are headquartered in Hanoi and operate offices throughout Vietnam and Asia, with international presence in California, London, Berlin, and Sydney. Our multilingual team leverages over two decades of expertise and strong partnerships to deliver exceptional travel experiences to a diverse clientele.

Asia’s Leading Luxury Destination Management Company

Luxury Travel, under the management of LuxGroup, was established in early 2005 and has since emerged as Asia’s foremost luxury travel and tour operator. Our expertise spans Vietnam, Laos, Cambodia, Thailand, Indonesia, Myanmar, parts of North Asia, including China & Hong Kong, Taiwan, and South Korea and India Ocean with India, Sri Lanka, Maldives. We specialize in curating private bespoke travel packages tailored to discerning travelers worldwide who seek extraordinary experiences.

Setting us apart from other travel companies is our team of local experts who travel extensively, possessing intimate knowledge of our region. This ensures you receive firsthand insights from locals who understand the destinations intimately. From the initial inquiry to your return home, our team of experts assists you every step of the way. As an independent travel company, we provide unbiased information and advice, dealing directly with our customers to eliminate unnecessary intermediaries and reduce costs. Thanks to our longstanding relationships with airlines and hotels throughout Asia, we offer competitively-priced holidays that embody true luxury at remarkable value.

Built with Pride, we take pride in LuxGroup, a collaboration of specialized niches, especially in the high number of returning customers who continue to entrust us with their travel plans year after year, and who recommend us to their friends, colleagues, and family. We hope this inspires you to reach out to us, whether by phone or through our website, and to entrust us with your upcoming holiday. Join us on one of our unique and enriching journeys through Asia and beyond.

Luxury Travel specializes in tailor-made holidays, providing upscale services for leisure, business, adventure travel, and MICE (Meetings, Incentives, Conventions, and Exhibitions). We cater to luxury travelers, ranging from individuals to groups of up to a thousand. Our services are custom-designed for couples, honeymooners, families, food enthusiasts, golfers, and wellness and spa seekers, among others. We pay close attention to every detail, addressing mobility issues and dietary restrictions to ensure perfect accommodations for every traveler.

Committed to innovation in product development, we keep you updated with the latest and most trendy travel options in the region. Each tour is carefully crafted to highlight the best cultural and culinary experiences, offering an authentic glimpse into each destination. As residents and experts of Southeast Asia, our passion for the region ensures that our clients experience the very best each country has to offer.

As a fully registered and privately-owned Vietnamese company, Luxury Travel’s reputation is supported by industry and consumer awards, reflecting our unparalleled experience in the region. Our business thrives on referrals and network recommendations. We are proud of our 99% satisfaction rate and a repeat client rate of over 60%. We claim the guest’s rights with 100% customer satisfaction.

Our mission is to lead in sustainable tourism. This includes protecting ecological resources, maintaining social and cultural responsibility, supporting local employment, contributing to economic development, ensuring 100% customer satisfaction, and achieving profitable operations. We are dedicated to minimizing environmental impacts, promoting local culture, and engaging with local communities to build a sustainable society.

As pioneers in the luxury tourism sector in Vietnam, we are continually seeking to expand our influence through strategic partnerships and acquisitions. Our vision is to be recognized as the first luxury tour operator under the LuxGroup, delivering world-class services both domestically and internationally.

CÔNG TY TNHH DU LỊCH SANG TRỌNG VIỆT NAM

International Trading Name: LUXURY TRAVEL CO., LTD.

Business Registration License: No. 0102019356, issued by the Hanoi Department of Planning and Investment. Tax Code: 0101622092

International Tour Operator License: No. 01-074/TCDL-GPLHQT, issued by the Vietnam National Administration of Tourism.

“Luxury Travel” is a trademark registered with the Vietnam Intellectual Property Department.

Luxury Travel invites you to indulge in carefree luxury travel, focusing on enjoyment rather than logistics. Whether it’s challenging golf courses, serene beaches, high-fashion shopping, or culturally enriching tours, we offer a seamless and stylish travel experience. As a cornerstone of luxury and personalized service, Luxury Travel redefines what it means to travel in style with an array of exclusive services and experiences.

Luxury Outbound and Inbound Tour Operating

Full Travel Service Agency and Luxury and Cultural Destination Management Company

Cultural, Wellness and Spa, Golf, Romance, Family Travel, and Luxury Adventure Tours

Custom Tours, Business, Leisure and MICE Travel Events

Luxury Transport Services, including Private Jets and Limousines

Endowed with accolades such as the World Travel Awards and memberships in multiple travel associations, we are recognized as leaders in luxury travel. We value our partnerships worldwide and are eager to serve as your exclusive local tour operator in Asia.

LuxGroup, originally known as Luxury Travel, was the first luxury travel company in Vietnam and was established on March 11, 2005, by Dr. Pham Ha. Starting with just a laptop and $1,000, the company has grown significantly under his leadership, driven by a passion and vision to elevate tourism, achieve the dream of Vietnam-made luxury cruises, and enhance the cultural heritage for upscale tourists from Vietnam and Asia. Today, LuxGroup owns well-known brands such as Luxury Travel, Lux Travel DMC, Lux Limo, Lux Hotels and Resorts, Lux Arts, Lux Yacht Collection and Lux Cruises, offering high-class travel experiences after many years in the industry.

Our group currently employs over 300 staff members, 8 offices in Vietnam and has representative offices across five continents. LuxGroup invests in a variety of business sectors including cruise tourism, transportation, real estate, restaurants, hotels, resorts, and even art auctions in Vietnam and Asia. With robust infrastructure and a solid ecosystem, LuxGroup consistently assures customer rights with a commitment to 100% satisfaction. Dr. Pham Ha and LuxGroup have received numerous prestigious national and international travel awards, recognizing their outstanding contributions to the tourism industry.

As a destination management company specializing in tailor-made journeys just for you, we ensure an exceptional customer experience from start to finish, providing 24/7 personalized service.

We are dedicated to delivering top-quality services, responding swiftly and accurately to your needs, and ensuring 100% satisfaction—guaranteed by our company.

Our mission is to provide “wow” vacations in Asia, featuring luxury, authenticity, and unique, personally-curated itineraries. Enjoy the best hotels, private tour guides, and comprehensive travel services for worry-free holidays.

Experience authentic travel with our local experts. We operate a modern fleet ranging from standard cars to a 16-seater Mercedes Benz luxury DCar Lux Limo for leisure travelers, and larger buses for MICE groups. Additional transportation options include private yachts, jets, helicopters, and luxury ships.

Our 24/7 on-ground assistance ensures continuous support and dedicated service from start to finish. Our multilingual team speaks Vietnamese, French, English, Italian, Spanish, and German, enabling us to resolve any issues promptly.

We tailor accommodation choices to the type of tour and your preferences, ensuring an optimal experience.

Having personally visited and vetted the destinations, hotels, resorts, and restaurants, we confidently recommend them to discerning travelers like you.

As a luxury tour operator, we listen attentively to provide tailored itineraries and experiences that not only meet but exceed your expectations. Our heartfelt service aims to truly “wow” you!

Luxury Travel Keeps Touching Hearts

As Vietnam’s first luxury tour operator, Luxury Travel is thrilled to introduce a new logo, marking a pivotal moment in our evolution. This redesign aligns with our expansion into both inbound and outbound markets, enhancing our brand’s core values of love, success and happiness.

Celebrating 20 years of sustainable growth in travel and cruise tourism, our new logo honors our achievements, including being named Asia’s Leading Luxury Tour Operator and Destination Management Company by the World Travel Awards.

The heart icon in our logo symbolizes our commitment to growth and emotionally rich experiences. It features the silhouette of a couple, real guests, whose lives have been touched by our outstanding service.

“Our service comes from the heart and reaches yours.” Utilizing all five senses—discovery, dreaming, exploring, indulging, relaxing—we offer immersive experiences in nature, cultural heritage, and local communities, continually providing new and authentic journeys. Luxury Travel, initially LuxGroup, is now a collective of elite brands.

This brand refresh reflects our goal to innovate experiential travel in Vietnam and Asia. The heart motif, now in gold, represents our vision for the future. As LuxGroup embarks on a new growth phase, our logo stands for innovation, creativity, and excellence.

The text logo “Luxury” is boldly emphasized, with the “Travel” descriptor beneath it, smaller and sleeker, highlighting our service flexibility. Our team, known as Luxers, are experts in luxury service, consistently exceeding expectations.

Stable, independent, reliable, and elegant, the new logo maintains the heritage of the Luxury Travel brand, known globally for top-tier services in Vietnam and Asia. Proudly registered by the Vietnam National Intellectual Property Office, our brand remains a symbol of quality and innovation.

As Vietnam’s first luxury destination management company and tour operator since 2005, we specialize in creating 100% tailor-made journeys. Our commitment to sustainability, customer satisfaction, and luxury is unwavering. We value the happiness of our “luxers” and foster an ownership culture where every team member treats our guests like royalty. Over the years, we have been honored with more than 20 national and international awards, including TripAdvisor’s Best of the Best Things To Do, and the prestigious World Travel Awards—often referred to as the “Oscars of the Travel Industry.” We are also proud to be Travelife Certified. Our achievements and services have been featured extensively in Vietnamese domestic media outlets like VTV, VTC, and VietnamNews, as well as in international luxury travel magazines such as Robb Report, Forbes, TTG Luxury, and Travel + Leisure.

Founded in 2005 by Dr. Pham Ha, a passionate luxury traveler and entrepreneur, Luxury Travel places you at the heart of all our endeavors. Known as LuxGroup, we aspire to be a beacon in Vietnam’s private sector—not by size, but through excellence. Our acronym LUX stands for

Leadership in luxury, a Unique difference, and an eXceptional ‘Wow‘ Experience that captivates the most sophisticated travelers.

Our commitment to creating one of Vietnam’s best workplaces is driven by our philosophy of #DeliveringHappiness, which inspires continuous growth. As inheritors of the legacy of the ‘King of Ships‘ Bạch Thái Bưởi (1874-1932) we bring together top talent committed to success and happiness.

At Luxury Travel, every employee—every Luxer—is encouraged to adopt a proactive attitude, engage in lifelong learning, and strive for personal growth. Our corporate culture and core values guide our actions in delivering happiness through the 5Ps: Passion, Purpose, People, Planet, and Profit.

We prioritize Environmental, Social, and Governance (ESG) principles to ensure sustainable business practices that not only meet but exceed customer expectations. Our commitment to innovation fuels our quest to preserve and elevate Vietnam’s heritage, offering authentic and unique travel experiences.

Our customer-centric teams embody a culture of professionalism, performance, and integrity, drawing inspiration from the values of Kindness, Righteousness, Uprightness, Wisdom, and Faithfulness. These principles are foundational to our operation and are vital in fostering a workplace that feels like a second home, where every Luxer is proud to contribute.

At Luxury Travel, we’re dedicated to touching hearts and winning over luxury travelers, ensuring that every interaction contributes to our shared happiness and success.

At Luxury Travel, we guarantee your rights with a commitment to 100% customer satisfaction. As a valued guest, you are entitled to:

Enjoy a unique and authentic experience complemented by the most impeccable and memorable service.

Receive superior service characterized by a positive attitude, mastery in the art of service, and efficient processes, delivered by competent tourism professionals who exhibit exemplary attitude, skills, and knowledge.

Make personal requests and receive responses to inquiries within 24 hours.

Be treated with respect, safety, privacy, and quality by all staff; ensuring equal treatment marked by respect and integrity.

Achieve complete satisfaction with your travel experience, enjoying courteous, enthusiastic, and attentive customer care.

At Luxury Travel, our passionate team dedicates itself wholeheartedly to providing an experience that not only meets but exceeds your expectations. Our ultimate goal is to ensure your complete satisfaction.