Xin chào and welcome to the Lux Travel DMC!

Launched in 2005, Luxury Travel is known as one of the first reputable travel companies in the Vietnamese market with a system of offices spanning Myanmar, Laos, Cambodia, and Thailand. With nearly 20 years of experience in the tourism field and a team of leading tourism design experts, we are confident to bring you unique, impressive and memorable experiences.

Luxury Travel is a professional travel company in designing travel programs based on customers’ individual requirements. We provide high-end resort tourism, tourism and conference services (MICE) with the ability to serve high-end tourist groups ranging from 1 to 1,000 people.

We can design on request honeymoon travel programs for couples, travel programs for family and friends, culinary tours, tours for golfers or travel enthusiasts. resort and many other forms of tourism. We always pay attention to every detail from transportation methods to guests’ diets and choose the accommodation that best suits the requirements of each of our customers.

We invest heavily in product development and continuously update you with the latest tours and most popular products in each region across the country. Each tour is designed to briefly introduce the culture and cuisine of each region, allowing you to fully experience the land you visit. We are Vietnamese, that’s why we try to make sure you get the best of our country.

Our company is currently aiming to serve the most discerning customers who always want to experience the best values when traveling. We have traditional and reputable relationships with high-end service providers, so our company guarantees to bring you competitive prices with service quality that has been tested and certified by thousands of tourists. We often use private cars to bring the most comfort to you during your visit.

Luxury Travel is an individual company fully registered under current Vietnamese laws. We have won many awards from the travel industry and from customers, which is a testament to our credibility, reputation and long-term experience. Most of our business comes through referrals and suggestions from our business network. We are always ready to share our knowledge and experience to satisfy our travel passion, bringing unique and interesting regional experiences from our services. . We regularly receive positive and satisfied feedback from customers who have used the company’s services through reviews on TripAdvisor. Our company is always proud of customer satisfaction with a rate of up to 99% and over 60% of customers return to use the services we provide.

Du lịch có trách nhiệm được định nghĩa là cách tiếp cận quản lý và kinh doanh du lịch không gây ảnh hưởng, hay làm suy giảm giá trị văn hóa và môi trường tự nhiên ở những nơi du khách đặt chân đến. Là nhà điều hành du lịch bản địa có trách nhiệm, chúng tôi mong muốn tạo ra những điểm đến tuyệt vời, những nơi đáng sống giúp du khách khám phá và trải nghiệm. Chúng tôi cam kết làm tốt nhất có thể để trở thành doanh nghiệp du lịch hướng đến sự bền vững và có trách nhiệm. Bằng những giải pháp quản lý đo lường hữu hiệu, chúng tôi cố gắng giảm thiểu tối đa ảnh hưởng tiêu cực từ các hoạt động du lịch.  Những sản phẩm do chúng tôi xây dựng, được đảm bảo sẽ không gây tổn hại đến môi trường, mà thậm chí còn mang lại những đóng góp tích cực, giúp thúc đẩy quảng bá hình ảnh địa phương. Bên cạnh đó, chúng tôi cũng sẵn sàng hỗ trợ những đối tác của mình cùng đồng hành phát triển du lịch bền vững với chúng tôi, và giúp du khách nâng cao nhận thức về du lịch bền vững.

Bringing “Touching Heart” emotions to customers in every journey accompanying Luxury Travel. For us, traveling is not only for enjoyment but also a journey to share, record unique memories and sublimate each level of emotion.

As the first travel company in the high-end segment in Vietnam, we are constantly striving to upgrade and develop services. Luxury Travel aims to become one of Asia’s leading travel corporations, we have been realizing our strategic goals.

1. Humans

At Luxury Travel, the human factor is the core and most essential issue. We always try to do our best to serve customers, to bring visitors unforgettable memories during and after each trip. Our care and concern for customers is demonstrated through services that leave customers admiring and surprised. Our services are created with sincerity and come from the heart.

2. Passion

Every day we work with passion to serve our guests in the best way possible. We are people who understand our country and share a passion for tourists. We always create unique experiences that help visitors get the most authentic experience of our country.

3. Innovation

Creativity, practice and continuous innovation are the vital factors of our company. We always encourage individual innovation and creativity so that each person can contribute new perspectives, new ways of thinking and unique skills to the company. Solidarity is the strength of Luxury Travel!

4. Leadership

At Luxury Travel, people are the most important asset. People work based on a combination of expertise with dedication and attitude at work. We are all proud to be part of the first Luxury Travel Company in Vietnam.

5. Transparency

Our way of working with customers is always open, respectful, honest, polite and helpful.

6. Pride

Luxury Travel is a company built on friendship, pride and a professional working attitude. We value democracy, freedom and happiness. All members of Luxer understand, share and place a high sense of responsibility to bring true values to visitors.

7. Cooperation

We always try to build mutually beneficial partnerships with suppliers, hand in hand to overcome all difficulties to bring benefits and development to all parties.

8. Commitment

All members of the Luxers family dedicate themselves to the company. We are committed to always completing excellence and doing our best to bring satisfaction to visitors.

We are committed to providing you with top services with good quality, as well as responding quickly and accurately to your needs.

Our mission is to provide “wow” vacations in Southeast Asia with luxury itineraries, private guides and all-inclusive services.

We bring you authentic travel Experiences

We have our own fleet of modern vehicles, from a standard car to a 16-seater Mercedes Benz luxury car to a large sedan.

Other modes of transportation include private yachts, private jets, helicopters, and luxury ships.

24/7 on-ground assistance service. We guarantee that you will have 24/7 on-site support and a dedicated agent from start to finish. Our team speaks French, English, Italian, Spanish and German, so we can fix any problem immediately.

We book accommodation in accordance with the type of tour chosen and your preferences and make the best use of that level.

We have visited the destinations and have personally tested the hotels, resorts and restaurants for service quality, so we can recommend them to our travelers.

As a premium tour operator, we always listen to our customers to deliver tailored itineraries, experiences and we continue to raise the bar to exceed even the expectations of our sophisticated customers. best.

“Touching Hearts”

The launch of a new logo, inherited, progressive, always moving forward to touch emotions, with the heart symbol, marks a new height, a new phase of Luxury Travel development after 20 years. The brand always has the X factor, the mysterious factor, the services we provide are from the heart and want to touch the heart.

The logo has a new look that symbolizes stability, innovation, creativity and continuous development, with experience, new position and strength and financial guarantees from Lux Group. The font is smooth and simple, reflecting the flexibility in the services offered by the company.

Heart-shaped logo from real images of customers, when experiencing travel with us, jumped for joy, accidentally forming a heart shape, solid, simple, elegant, luxurious, easy to understand and Stunning. The logo has two main colors.

Classic black symbolizes high standards and gold represents luxury. Yellow also represents balance and stable quality because what is important to us is long-term cooperation, sustainable development, and win-win. White is for our transparency.

The heart symbol reflects the core values of service excellence by which we measure our performance in everything we do: Attitude, The Art of Service and Efficient Processes. Our team are all seasoned travel professionals, with the knowledge, skills and positive attitudes to provide excellent service to the most discerning travellers.

By providing authentic and unique experiences, we sell emotions, our mission is to provide “Wow” service, touching emotions to the most sophisticated travelers. And our new slogan “Touching the emotions” is a strong message, a firm commitment, a firm promise of the entire team to our customers and strategic partners in Vietnam and around the world.

We want you to be satisfied in every aspect when you believe in the brand promise.

As a customer of Luxury Travel, a Lux Group member company, you have the right to:

+ Enjoy an authentic and unique experience with the most wonderful and memorable service.

+ Enjoy high-class service (attitude + service art + process standards) from competent human resources (attitude + skills + knowledge).

+ Be able to make your own request and get the plot according to your request and respond to requests, demands or questions within 24 hours.

+ Be treated with care, safety, privacy, quality, equality, respect and honesty by all staff.

+ Be 100% satisfied with the service or your money back, and enjoy polite, enthusiastic and thoughtful customer care.

At Luxury Travel, our team of passionate professionals serve from the heart for a worthy experience. Our biggest goal is to ensure customer satisfaction.